Last updated: September 20, 2026
This Privacy Policy explains how information is collected, used, and shared when you visit MonicaSellsFL.com (the “Site”) or contact Monica Karcz, a licensed Florida real estate agent with Redfin.
Please read it alongside the Site’s Terms of Use. If you do not agree with this policy, please do not use the Site.
Who this policy covers
This policy covers the Site and the lead, contact, and newsletter forms on it. It does not cover Redfin’s own website, mobile app, or systems, which are governed by Redfin’s privacy policy, and it does not cover third-party sites this Site links to, such as lender, inspector, or multiple listing service websites.
Information you give us
You may choose to provide information through the Site, including when you:
- submit a contact form, consultation request, or home value request;
- request a property tour or showing;
- subscribe to the email newsletter;
- register or save a search within the property search tool; or
- call, text, or email using the contact details on the Site.
The information typically collected is your name, email address, phone number, and whatever details you choose to include about your property, your timeline, or what you are looking for.
Information collected automatically
Like most websites, the Site automatically receives certain technical information when you visit, including your IP address, browser type and version, device type, operating system, referring page, pages viewed, and the dates and times of your visits. This is collected through cookies, server logs, and similar technologies, including those used by the Site’s hosting and security provider.
Property search and MLS listing data
The property search on this Site is powered by a third-party IDX provider and displays listing data supplied by Stellar MLS. If you create an account, save a search, or save a favorite within the property search, the IDX provider collects and stores that activity, and it may be shared with Monica Karcz so that relevant listings and follow-up can be provided.
Listing information displayed on the Site is provided exclusively for consumers’ personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. Listing data is deemed reliable but is not guaranteed accurate.
How information is used
Information collected through the Site is used to:
- respond to your questions and requests;
- provide real estate brokerage services to you;
- prepare home value estimates and market analyses you request;
- send listings, market updates, and newsletters you have asked to receive;
- schedule and coordinate property tours and appointments;
- maintain transaction records as required by Florida real estate law; and
- operate, secure, and improve the Site.
How information is shared
Your information is not sold. It may be shared in the following circumstances:
- With Redfin, the brokerage under which real estate services are provided, as required to deliver those services and to meet brokerage recordkeeping obligations.
- With service providers who operate the Site and related tools on our behalf, such as website hosting, email delivery, customer relationship management, and the IDX property search provider. These providers may use your information only to perform services for us.
- With transaction participants when you are actively buying or selling, which may include the cooperating agent and brokerage, title or escrow companies, lenders, inspectors, appraisers, and attorneys involved in your transaction.
- With third-party professionals you ask to be referred to, such as a lender or home inspector. Your information is shared with them only when you request a referral or agree to an introduction.
- When required by law, including in response to a subpoena, court order, regulatory request, or lawful request by public authorities, or to protect legal rights or the safety of any person.
Calls, texts, and email
When you submit your phone number through a form on this Site or otherwise provide it, you agree that Monica Karcz may contact you by phone, text message, and email about your inquiry and about real estate services. Message and data rates may apply. Message frequency varies.
You may opt out of text messages at any time by replying STOP, and you may opt out of marketing emails by using the unsubscribe link in any marketing email. Opting out of marketing does not stop communications directly related to an active transaction.
Cookies and analytics
The Site uses cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how the Site is used. Analytics and advertising tools operated by third parties may set their own cookies and collect information about your visit.
Most browsers let you refuse or delete cookies through their settings. Disabling cookies may cause parts of the Site, including the property search, to stop working properly.
This Site does not currently respond to browser “Do Not Track” signals.
Your choices
You may:
- unsubscribe from the newsletter at any time using the link in any email;
- ask what personal information is held about you;
- ask that inaccurate information be corrected; and
- ask that your information be deleted, subject to records that must be retained under Florida real estate law and brokerage requirements.
To make a request, call or text (813) 728-1400 or use the contact form on this Site. Requests may require verification of your identity before they can be acted on.
Depending on where you live, you may have additional rights under state privacy laws. Those rights will be honored where they apply.
Data retention
Inquiry and client information is kept for as long as needed to provide services and to satisfy legal, tax, and brokerage recordkeeping obligations. Florida real estate brokerages are required to retain transaction records for a set period, and those records are retained accordingly.
Security
Reasonable administrative and technical measures are used to protect the information collected through this Site. No website or method of transmission over the internet is completely secure, however, and absolute security cannot be guaranteed. Please do not send sensitive information such as Social Security numbers, bank account numbers, or financial account credentials through the Site’s forms or by unencrypted email.
Children
This Site is intended for adults and is not directed to children under 13. Personal information is not knowingly collected from children under 13. If you believe a child has provided information through the Site, please call (813) 728-1400 so it can be removed.
Links to other sites
The Site links to third-party websites, including lender, inspector, and brokerage websites. Those sites have their own privacy practices, and this policy does not apply to them. Please review the privacy policy of any site you visit.
Where this Site operates
This Site is operated from the United States and is intended for users located in the United States.
Fair Housing
Monica Karcz is committed to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. All real estate services are provided without regard to race, color, religion, sex, handicap, familial status, national origin, or any other class protected by applicable federal, state, or local law.
Changes to this policy
This policy may be updated from time to time. When it is, the “Last updated” date at the top of this page will change. Material changes will be reflected on this page, so please review it periodically.
Contact
Monica Karcz
Licensed Florida Real Estate Agent · Redfin
Phone and text: (813) 728-1400
Website: MonicaSellsFL.com